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January 23, 2018

Kathleen’s (not her real name) first performance review as a new team leader in a national not for profit organization didn’t go as she had hoped.

Her manager, whom she considers a mentor and strong supporter began the conversation as he usually did, with a question. A well asked, thought provoking question that opened the dialogue nicely and led to a great exchange where she got to speak way more than she ever had in previous performance conversations with other bosses.

Her biggest takeaway was...

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