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April 25, 2017

Talking to employees and managers about performance management (PM) rarely elicits a great deal of enthusiasm. Many such programs, when they exist at all, are not synonymous with promoting engagement and higher performance nor are they seen as fueling future performance as they are often overly focused on the past.

However, there is somewhat of a revolution taking place where the very core assumptions of performance management’s purpose and approach have been challenged by research and the pract...

April 17, 2017

I recently asked a roomful of managers responsible for hiring and retaining talent for their organisations a routine question: Is employee turnover a good thing? The response I typically get, quite appropriately, is nuanced. Turnover is costly, upwards of 50% of the annual salary of the person being replaced and as much 200% depending on the role, its impact and the difficulty in replacing it according to many studies. People cite the importance of retaining people at a time when “wandering tal...

April 10, 2017

How the workday gets started varies greatly from one workplace to the next.

One of the most common and highly effective ways is the short stand-up morning meeting, but only when done right.

They are known by any number of names…production, ops or safety meeting, huddle, kickoff or scrum or even as I heard recently the Marley Meeting referring to the Bob Marley song “Get Up Stand Up” which actually plays in some workplaces as a signal that the morning meeting is about to begin.

One of the best boss...

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