Should You Be Asking More and Better Questions? Five Key Takeaways

Kathleen’s (not her real name) first performance review as a new team leader in a national not for profit organization didn’t go as she had hoped. Her manager, whom she considers a mentor and strong supporter began the conversation as he usually did, with a question. A well asked, thought provoking question that opened the dialogue nicely and led to a great exchange where she got to speak way more than she ever had in previous performance conversations with other bosses. Her biggest takeaway was she needed to strengthen her listening capability with her team and clients and one of the clear paths for getting there ironically enough was to ask more and better questions. Her initial missteps a