Leaders Notice, Stop and Say Something

I recently attended a baseball game between the Toronto Blue Jays and the Boston Red Sox. During batting practice, a young man in his wheelchair was placed near the entrance to the Boston players dugout and clubhouse. What then unfolded was a valuable leadership lesson for us all. Players left the field in waves and sadly most walked by seemingly blind to the individual placed upon their path, the young man’s disappointment was obvious. But eventually some players did notice, stop and speak with the fan. He was delighted. A few dropped to one knee to have a chat, others crouched shoulder to shoulder with him pointing to and talking about the action still on the field. From my vantage point t